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Alumni Engagement Specialist (Fully Remote)

RemoteUnited Kingdom, England, BirminghamMarketing

Job description

Who Are We

We are Virtual Internships, an EdTech startup on a mission to bridge the gap between education and the workplace by making internships accessible to all.

Over the last four years, we’ve established partnerships with 12,000+ companies, 100+ universities, and supported thousands of students and graduates in becoming more employable via our online work experience product.

We are a team of 130+ across 25+ countries, backed by some of the world’s top investors. We recently secured our Series A funding from investors such as Hambro Perks, Sequoia Capital, Kaplan, Arsenal Growth, and Ascend Vietnam Ventures who have collectively guided the likes of Google, Linkedin, WhatsApp, Canva, Udemy, and Applyboard.

Our 2022 awards include:

Your Role

Are you an enthusiastic, charismatic storyteller who loves to engage people and develop inventive ways to share content? Do you also class yourself as a problem solver, looking for the best ways to work towards efficiency and structure? And finally, are you up for a challenge? Then, you could be our next Alumni Engagement Specialist.

Your Impact

We’re looking for someone who’s process-driven, a fantastic project manager, and willing to build out a new Alumni Community from the ground up. You will need to engage with our Gen-Z alumni to draw out not just a testimonial, but the best stories, at scale, and build the guidebook which helps the entire team do the same. 

You won’t want to stop there; you will find, manage, and develop the best ways to articulate stories through a range of formats (video, case studies, social media content, and more) coordinating internally to get results. Navigating data collected from the academic teams, you will easily be able to identify opportunities to maximise engagement. Even your friends know you don’t shy away from spreadsheets, you’re very organized, and love to find ways to make life more simple. In return, you’ll be working with a passionate team focused on driving the growth of a leading scale-up in the education space.

What You Will Do

  • Build a scalable alumni engagement engine through constant iteration and experimentation.

  • Create internal guides and processes, that maximise the reach and engagement of alumni across various partners, programs, mediums, and creates evergreen, and/or repuposeable content.

  • Create brand new content yourself, using the amazing feedback from our alumni, and creating stories that illicit emotions with new audiences.

  • Address pertinent themes for University partnerships using alumni outcomes in a range of mediums, i.e. video, blogs, white papers, case studies, etc.

  • Project manage the creation of partner alumni assets, using storyboarding and video production knowledge to ensure that assets maximise repeat business, and an uplift in participants.

  • Build our testimonial database, ‘geeking’ out on ways to optimize, automate, and allow teams to find exactly what they’re looking for in line with outcomes.

  • Become the the gate keeper to alumni asset banks, categorising by themes, identifying gaps, and ensuring regular updates are carried out.

  • Work with the Employability Manager to develop and engage an alumni community network that relies on us for the future transition to meaningful employment.

What Do We Offer?

One of our core values at Virtual Internships is transparency. That’s why, we’re giving you the opportunity to ‘try before you apply’ in our “VI-P Guide” which includes our values, how we operate, how we build our packages, and how we interview.

To give you an example of some of our perks and benefits:

  • Flexible working hours - Start earlier, leave earlier, take a shorter lunch or leave a bit later, it's totally up to you.

  • Remote first - work from anywhere, with a budget to support your remote setup

  • Learn from the world’s best - access to exclusive content including how-to guides and playbooks from Sequoia/500Global backed organizations

  • Swag - delivered to your door

  • Birthday leave - go enjoy yourself on your birthday without needing to use your annual leave

  • Impact - we’re still at an early-stage, so your impact is magnified. You will likely be solving something that hasn’t already been solved or you will be taking something to an entirely new level !

  • Meritocracy - a culture that prides itself on internal promotions and meritocracy. The majority of our managerial team have risen up (quickly), including our COO, CAO, CFO, Head of Host Companies, and Head of Intern Experience

Job requirements

TLDR Version? You love working with Gen Z, you are confident in community building and project management.

As for the long version…

  • A self-starter; you’re able to use your own initiative to get things done

  • A dynamic problem solver who thrives in chaos but strives toward structure

  • Excellent written and verbal communicator! A storyteller who loves to write meaningful content.

  • Trend-savvy and always up-to-date with latest in media and pop culture

  • Ability to analyze outcomes and suggest innovative solutions - at Virtual Internships, we always find a way!

  • Skilled in project management techniques to achieve results

  • Have a technical understanding of video quality and production

  • Passionate about Education and Career Development

  • Excellent fluency in English written and verbal communication with a keen eye for detail

Your Experience:

  • 3+ years experience in a role such as (or similar to) alumni affairs/relations, alumni development, alumni network or university/community marketing strategist.

  • In addition to the above, you’ve got qualifications or experience in some or all of these areas: copywriting, content marketing, PR and communications, customer engagement, and project management.

You’ll stand out from the crowd if:

  • You have worked at a Series A or Series B scaleup

  • You have worked at a remote-first organization

  • You have worked closely with -or directly targeted- 18-25-year-olds in a previous role

  • You have built and scaled an alumni network previously

Consider this our wish-list. We know there will be great candidates that don't meet every one of these criteria—if you're passionate about the role and have early-stage startup experience, we'd still love to hear from you.